Booking Policy | SharronMartin.com

Last Updated on 09 Sep 2019

Please review the following policy for Full Details on Refunds and Cancellations. By Booking a session with Sharron Martin, you agree to the following:

GENERAL
Sharron has the right to refuse service to any client at her discretion.
Please notify us of any allergies or sensitivities to aromas or ingredients when you schedule your appointment.

PAYMENT
To confirm reservations, we ask for full payment through PayPal or a valid credit card.

SERVICE
Your Session times are reserved exclusively for you. We value your business and ask that you respect our scheduling policies.

RESPECT FOR CLIENT NEEDS AND BOUNDARIES
We are happy to adjust pressure, temperature, music volume, work longer on an area or move on if you request it.
The client may choose to refuse any treatment methods and stop service at any time.

CONFIDENTIALITY AND CONVERSATION
We treat all client visits and conditions as confidential. As such, we will NOT discuss your visit with anybody outside of our staff without your express permission. There are extenuating circumstances to this if it is felt that your well-being is AT RISK.
No information that identifies you personally will ever be shared or discussed. Some matters that may be of general interest to others who may wish to begin work with me may be shared in a non-identifiable manner as further information about what may happen in a session. This is more likely to be in a written form on the website under WHAT MAY HAPPEN IN A SESSION.
You may choose to talk or not talk during a healing session. Conversation will be guided by the client’s direction.

ARRIVAL TO YOUR IN-PERSON APPOINTMENT:
Please arrive for your appointment 5-10 minutes prior to the scheduled starting time. This allows you the time to fill out the new client form, use the bathroom and prepare for the service. All sessions have a specific time schedule and early arrival allows for a relaxed and unhurried experience. If late arrival is inevitable, your service may be shortened in order to keep on schedule and the original treatment time may be charged.

LATE ARRIVAL
All sessions have a specific time schedule therefore we regret that late arrivals may not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival. PLEASE ring or text if you are going to arrive late. The original payment will not be refunded. Please see Rescheduling.

NO SHOW
We understand that unanticipated events occur in everyone’s life. Unforeseen events such as car problems, business meetings and children’s illnesses, are just a few reasons why one might consider cancelling an appointment. However, we ask that you call or text if you cannot keep your appointment. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. Please see Rescheduling.

RESCHEDULING
If for any reason you miss your appointment, you will be contacted via email to reschedule one time. If you don’t respond or reschedule within 2 business days, you will not receive a refund, and must pay again to reschedule.
If you miss the rescheduled appointment, you will lose your payment and must pay to reschedule a second time.

CANCELLATION POLICY:

If for any reason you need to cancel, you MUST give a minimum 48 hours’ notice, or you will NOT receive a refund.
Any cancellations with less than 48 hours’ notice will be allowed to reschedule one time but will NOT be refunded.

REFUND POLICY:
Full refunds are only offered if Sharron needs to cancel your appointment.
RECORDING
For remote on-line sessions; HEALINGS and READINGS WILL BE RECORDED and sent to your email within 2-6 Days of completion of the session.
For in-person sessions: it is advised that YOU RECORD the session on your own device.

NO LIABILITY
Other Important Information
(1) 100% accuracy is NOT guaranteed.
(2) Any information, communication and/or consultations with Sharron Martin and Inner Sanctum Studios are for Educational, Spiritual and Entertainment purposes only.
(3) No reading or healing is intended to, nor should it ever take the place of professional services including but NOT limited to: medical, legal, financial, business and/or psychological.
(4) Although you may use these sessions for consulting, advising, spiritual, or wellness purposes – by booking a session you release Sharron Martin of all liabilities that comes from your free will choices after your session.

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